The type of information we may collect from you
When you purchase from us by mail, phone or online, we may collect all or some of the following personal information about you:
From time-to-time we may request information via surveys or contests. Participation in these surveys or contests is completely voluntary. Information requested may include contact information and demographic information (gender, age, lifestyle details).
It’s important to know you can clear cookies or digital identifiers from your device and also disable future use of them by changing the security settings on your web browser. However, doing this might mean that parts of our website may not work as they should.
If you choose to talk to one of our naturopaths about your health they may record the information you give them in order to provide you with a professional service and to save you inconvenience if you call again for more advice. This may include information about your health and the supplements and medications you take.
How we may use the information we collect from you
When you order from Ayurzones the information you provide will be added to our customer database in order to process your orders and payment and provide you with the products or services that you have requested. We may also use the information to contact you if there are any queries regarding an order you have placed with us.
We may use the information to send you marketing offers by mail, email and telephone for products and services from us and our related companies.We may disclose your name and address to carefully selected unrelated companies to send you marketing offers by mail for their products or services.
Survey information may be used internally for marketing purposes and to improve the products and services we offer
We do not make use of for marketing purposes, or disclose, any information you may have provided to our naturopaths about your health. We regard such information as highly personal and it is only available to our naturopaths.
How we secure your personal information
We’re committed to protecting your personal information. Some of the security measures we use include:
These measures are robust, but security risks do change. We will remain vigilant in our efforts to protect your personal information.
Disclosure of the information we hold about you to other parties
We may transfer or otherwise disclose information we hold about you as follows:
In all cases where we disclose your name and address to other companies for marketing purposes, we obtain written confirmation from them that the information disclosed will be handled in accordance with the current Indian Privacy Principles.
Some of the companies (or their service providers) to which we disclose personal information for marketing purposes may be located overseas. In these circumstances we obtain written confirmation from the company to which we are disclosing the information that it will be handled at all times in accordance with the current Indian Privacy Principles.
Please note that we do not disclose the following information to third parties:
Choosing to receive marketing offers
You can contact us at any time to let us know if you would like to change how you receive marketing offers, or if you would like to opt out of receiving offers from us and/or other companies.
Our mailings and emails also contain a tick box or unsubscribe link which you can use to opt out of further marketing offers.
Unless you contact us to give us instructions to the contrary, we will continue to:
Any instructions you give us regarding marketing offers will be processed as soon as reasonably practicable. Please note that your instructions will not apply to order status and order confirmation emails sent in the normal course of business, and that such emails may occasionally contain promotional items and offers.
How to contact us regarding your information
You may request access to all your personally identifiable information that we hold in our database, or request to make corrections to your personal information at any time.
See the Contact Us page of this website for our contact details.
Your consent to this policy
Changes to this policy
We take all reasonable steps to keep secure any information which we hold about you. Personal information may be stored both electronically on our computer system, and in hard-copy form. Firewalls, 2048 Bit v3 SSL encryption, passwords, anti-virus software and email filters act to protect all our electronic information.
We do not store credit card information, we securely submit credit card information to our bank for processing.